Deputy Front Desk Receptionist

ION Indonesia · 📍 Singkawang · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 10.000.000 per month
ION Indonesia is looking for a Deputy Front Desk Receptionist to join our team in Singkawang. In this role, you will be responsible for providing excellent customer service and support to our guests. This is an excellent opportunity to work in a dynamic and fast-paced environment.

📋 Tanggung Jawab Pekerjaan

Greet guests and provide a warm and friendly reception,Answer and direct guest inquiries and requests,Maintain accurate and up-to-date guest records,Handle front desk operations, including check-in and check-out procedures,Assist with guest accommodations and amenities,Ensure the front desk area is clean and organized,Coordinate with other departments to ensure smooth guest experiences,Handle guest complaints and resolve issues in a professional manner

🎓 Kualifikasi & Syarat

High school diploma or equivalent,Minimum of 1 year of experience in a front desk or receptionist role,Excellent communication and interpersonal skills,Strong organizational and multitasking abilities,Familiarity with hotel management systems and software,Ability to work well under pressure and meet deadlines,Fluent in English and Indonesian,Ability to lift and carry up to 20 kg

🛠️ Keahlian

Customer serviceCommunicationOrganizationProblem-solvingAttention to detailMultitasking
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